Privacy Policy

Welcome to VIVA, a social platform designed to help people connect, share moments, and express themselves through text, photos, videos, music, stories, and short-form videos.

This Privacy Policy explains how VIVA collects, uses, stores, shares, and protects personal information when you use our application and related services.

By using VIVA, you acknowledge that you have read this Privacy Policy.

VIVA is intended for individuals aged 18 and older. By creating an account or using VIVA, you confirm that you are at least 18 years old.

We do not knowingly permit individuals under 18 to create accounts or use services restricted to adults. If we discover that an account belongs to someone under 18, we may suspend or delete the account as appropriate.

Depending on the features you use, VIVA may collect the following categories of information:

• Account information: Name, username, email address, profile photo, and account credentials.

• Profile information: Information you choose to include in your profile.

• User content: Text posts, comments, photos, videos, stories, and other content you upload.

• Messages and interactions: Information necessary to provide messaging, notifications, and social features.

• Technical information: Device type, operating system, app version, log data, and diagnostic information, where collected.

• Usage information: Interactions with app features and basic activity information, where collected.

We collect only information that is necessary for the operation and improvement of VIVA, subject to the app's actual functionality and applicable law.

We may use personal information to:

• Create and manage user accounts.

• Provide social networking, posting, messaging, and content-sharing features.

• Display profiles and content according to user settings.

• Send service-related notifications.

• Maintain platform security and prevent abuse, fraud, or unauthorized access.

• Troubleshoot technical issues and improve app performance.

• Respond to support requests and privacy inquiries.

• Comply with applicable legal obligations.

Content that you choose to publish publicly on VIVA may be visible to other users. Other users may be able to view, share, capture, or otherwise retain publicly available content.

Please avoid publishing sensitive personal information in public posts.

Information shared privately may still be processed as necessary to provide the relevant service, maintain security, or comply with legal requirements.

We do not sell your personal information as part of our stated privacy practices.

Information may be shared when necessary with:

• Service providers: Providers that help operate, host, secure, or maintain VIVA.

• Other users: Information and content you choose to make visible through social features.

• Legal authorities: When disclosure is required by law or reasonably necessary to protect rights, safety, or the security of the platform.

• Business successors: In connection with a merger, acquisition, restructuring, or transfer of the service, subject to applicable law.

Service providers are expected to handle information appropriately and use it only for authorized purposes.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

We retain information only for as long as reasonably necessary for the purposes described in this policy, subject to legal obligations, security requirements, and legitimate operational needs.

You may request deletion of your VIVA account and associated personal information.

To request account deletion, contact: Email: fernadovarela25@gmail.com

Use the subject line VIVA Account Deletion Request and provide the account identifier needed to locate your account. Do not send your password.

We aim to process account deletion requests within 30 days of receiving and verifying a valid request.

Some information may be retained where required by law, necessary to resolve disputes, or needed for security and fraud prevention. Any retained information will be handled in accordance with applicable law and this Privacy Policy.

Deleting the app from your device does not necessarily delete your account or personal information.

If VIVA provides an in-app account deletion option, you may also use that option to submit your request.

VIVA may rely on third-party services for hosting, authentication, analytics, notifications, media storage, or other features.

Those services may process information as necessary to provide their functions. Their privacy practices are governed by their own policies and applicable agreements.

Any third-party integrations used by VIVA should be accurately disclosed in the app's privacy information.

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Object to or restrict certain processing.

• Withdraw consent where processing is based on consent.

• Submit a privacy complaint to the appropriate authority.

To exercise applicable rights, contact fernadovarela25@gmail.com.

We may need to verify your identity before fulfilling a request.

VIVA is intended for adults aged 18 and older and is not designed for children.

If you believe a person under 18 has provided personal information to VIVA, please contact us at fernadovarela25@gmail.com so we can review the situation and take appropriate action.

We may update this Privacy Policy when our services, practices, or legal obligations change.

When an update is made, we will revise the effective date shown at the top of this page. Where required by law, we will provide additional notice or obtain consent.

We encourage users to review this policy periodically.

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

VIVA Privacy Contact

Legal Name: Santos f Varela pineda

Address: 228 County Road 402

Email: fernadovarela25@gmail.com

We will review and respond to privacy inquiries within a reasonable period, subject to applicable legal requirements.